29 Mar 2023 ID: 434500
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Honda introduces Yūshū Customer Experience dealer awards in Europe

Honda introduces Yūshū Customer Experience dealer awards in Europe
  • Honda has announced the winners of the all-new Yūshū programme, an award scheme to recognise the top performing dealers in Customer Experience across Europe.

The annual awards are a celebration of dealer performance measured by the Honda Customer Satisfaction Index, which is aimed at improving customer satisfaction in dealerships.

Yūshū, meaning ‘Excellence’, is demonstrated by strong dealer engagement and achieving a high Overall Satisfaction  score and encourages commitment to Honda’s mission statement – supplying products of the highest quality and at a reasonable price for worldwide customer satisfaction.

Mark Rogers, General Manager, Customer Division, Honda Motor Europe, said: “It has been great to see how dealers have engaged with the Yūshū programme during 2022 and we are delighted to see the customer satisfaction levels that have been achieved over the year. We are really pleased to be able to recognise our top-performing dealers in Aftersales and would like to congratulate not only the winners, but all of the network for their commitment to the Customer Satisfaction programme. We look forward to this positive result continuing in 2023.”

Below is a list of the inaugural Yūshū winners from each country, plus those marked out as Highly Commended:

Winners

Country

Winner

Location

Belgium

Lavrysen  

Laakdal

Switzerland

Garage Greub AG

Wynau

Czech Republic

Autoservis Kolovrátek s.r.o.

Dalovice

Germany

Auto-Jäger GmbH

Wernberg-Köblitz

Denmark

Honda Glejbjerg Aps

Glejbjerg

Spain

Styl Auto

Vilafranca del Penedès

France

Garage Du Centre

Valence

Hungary

Honda Tóth

Szolnok

Italy

Prato Auto S.R.L.

Prato

Netherlands

Wesselink Apeldoorn

Apeldoorn

Norway

Bjørdal Bil

Ørsta

Poland

P.H.U. "SMH Toruń" Jacek Myśliński

Toruń

Sweden

Rosenholtz verkstad AB

Stockholm

Slovakia

Camea car a.s.

Košice

United Kingdom

Greenacre Garage

Lancashire

 

Highly Commended

Country

Highly Commended

Location

Belgium

Ost

Wetteren

Switzerland

Garage Des Eplatures Haag SA

La Chaux-De-Fonds

Czech Republic

STYX CAR, spol. s r.o.

Kolín

Denmark

Bilforum Herning

Herning

Spain

Tecnavarra

Navarra

France

Sport Auto

Ploeren

Hungary

Honda Flick

Győr

Italy

Dean Auto S.N.C

Staranzano

Netherlands

Van Den Akker Helmond

Helmond

Poland

JKK MOTO Kwiatkowski Spółka komandytowa

Katowice

Sweden

B & T Bil

Karlstad

Slovakia

Soffy Motors spol.s.r.o

Vranov nad Topľou

United Kingdom

Greenacre Honda

Lancashire

 

-ENDS-

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