02.May.2017 | ID: 107135

Honda dealer network gets the perfect Reevoo

Honda UK has today announced high scores on the customer review website, Reevoo. An outstanding 97% of customers on the site would recommend the Honda dealership they visited.

 

Reevoo collects honest and independent reviews that represent real life customer experiences – for Honda, it is the sales experience they are reviewing. These reviews play a crucial role for other customers when choosing which dealership to visit, highlighting the positive and negative when it comes to the sales experience. 

 

As you’d expect from Honda, there was a minimum of the negative and Honda dealerships scored exceptionally well, with many receiving an outstanding 100% customer recommendations. 

 

Honda values the opinions of its customers and knows that advocacy can be a fundamental trigger in any decision-making process. Revoo supports this approach by providing a platform that offers genuine reviews that can help customers to make an informed decision.

 

As well as the launch of the new 10th generation Civic, a number of dealerships have refurbished their showrooms over the past 12 months, transforming themselves into state-of-the-art retail stores. This has provided buyers with more room to view the vehicles on display and offer a more sophisticated customer experience.

 

Phil Webb, head of cars at Honda UK, said: “We’re thrilled that our dealers’ commitment has been reflected with these positives scores. It is testament to the hard work they put in to provide excellent customer satisfaction. Honda prides itself on its relationships with customers, whether they’ve owned a Honda for years, or are looking to buy their very first one. Our aim is to always provide a positive and enjoyable buying experience, so we are proud that our dealers have had this acknowledged by their customers.”

ENDS.

 

For further information, please contact:

Karen Parry, Department Manager - Corporate Affairs
T: 01344 888634 M: 07775 035220 E: karen.parry@honda-eu.com 

Simon Branney, PR Communications Manager (Cars)
T: 01344 888644 M: 07824 866400 E: simon.branney@honda-eu.com 

Tom Lynch, Press Fleet Executive
T: 01344 888631 E: Tom.Lynch@honda-eu.com

 

About Honda

Honda (UK) is a wholly-owned subsidiary of Honda (Japan).

One of the top 20 brands in the world, Honda manufacturers a broad product range encompassing cars, motorcycles, power equipment (including marine, energy, lawn and garden and ATV) and aviation and was the first Japanese automobile manufacturer to release a dedicated luxury brand, Acura, in 1986.

Honda has been the world's largest motorcycle manufacturer since 1959,as well as the world's largest manufacturer of internal combustion engines measured by volume, producing more than 14 million internal combustion engines each year.

Since 1986, Honda has been involved with artificial intelligence/robotics research and released their ASIMO robot in 2000. Honda has also ventured into aerospace with the establishment of GE Honda Aero Engines in 2004 and the Honda HA-420 HondaJet, which began production in 2012.

Honda has over 55 years of World Championship Racing. Today, Honda is an active participant in Formula One, motorcycle, touring car and ATV racing and draws upon its proud racing heritage in every aspect of business.

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